Shipping Guide

Fast, Secure & Discreet Worldwide Shipping

🌍 Free Worldwide Shipping

Secret Fantasy offers FREE worldwide shipping to all customers. However, due to national import laws, we are unable to ship to:

Restricted Destinations:
Islamic countries, India, Brazil, and Moldova.

πŸ“¦ In-Stock Sex Doll Shipping

Enjoy fast and reliable shipping from our warehouses in the United States, Europe, South Africa, and Canada.

If your selected doll is available in your region, it will be shipped directly from the nearest warehouse for faster delivery.

⏳ Processing Time: 24–48 business hours

🚚 Delivery Time: 3–5 business days

If the selected product is unavailable in our local warehouses, we will ship it directly from our factory. This process usually takes approximately 2 weeks.

FedEx / UPS Pickup Location:
Need delivery to a FedEx or UPS pickup point? Please provide the store address when placing your order or notify us before shipment.

πŸ› οΈ Custom Sex Doll Shipping

For custom orders, your doll is manufactured directly in our factory.

🏭 Production Time: Completed within 1 week

🚚 Shipping Time: Approximately 2 weeks

πŸ“… Total Time: Around 3 weeks from production to delivery

πŸš› Trusted Shipping Partners

Secret Fantasy proudly partners with FedEx and UPS, two of the world’s most trusted shipping providers.

Whether your order is custom-made or in-stock, we ensure safe, fast, and reliable delivery.

πŸ’° Customs Duties & Taxes

Some countries may require import taxes or customs duties upon delivery. These charges are generally around $100 USD, depending on the product and your country's regulations.

Customers are responsible for these charges, but our support team will guide you through the process.

πŸ‡¦πŸ‡Ί Australia & πŸ‡¨πŸ‡¦ Canada

Additional taxes or import fees may apply. Our customer support team will contact you after purchase with all required details.

βœ… Countries With No Import Duties

  • USA: No taxes or import fees
  • Europe: UK, Germany, France & most EU countries
  • Asia: Japan, Taiwan, Malaysia & Singapore

πŸ“ Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 1–3 days for updates to appear.

Need help? Contact us at: support@secretfantasy.shop

❓ Haven’t Received Your Order?

  • πŸ“¦ Contact the courier company immediately.
  • πŸ“© Email us at support@secretfantasy.shop

⚠️ Damaged or Incorrect Items

Please inspect your package upon arrival.

  • πŸ“· If damaged, take photos/videos immediately.
  • 🚚 File a claim with the carrier.
  • πŸ” Wrong product? Send us photo proof and we’ll replace it.

πŸ”„ Returns & Exchanges

Contact us at: support@secretfantasy.shop

  • ❌ Do not refuse or return packages without authorization.
  • πŸ“ The shipping address on the package cannot be used for returns.
  • πŸ“¦ Packaging must remain unopened for eligible exchanges.

🚫 Shipping Restrictions

  • No P.O. Boxes: Physical address required.
  • Restricted Countries: Islamic countries, India, Brazil, Moldova.

πŸ”’ Privacy is Our Priority

All orders are shipped in plain brown, unbranded boxes with no indication of the contents for complete discretion.

Secret Fantasy is committed to ensuring a smooth, secure, and private shopping experience.

Shop with confidence.

How to Play With Your Sex Doll

Beautiful dolls. An even better service.
You are at the center of our hearts.”

Missionary